Frequently Asked Questions

Here are answers to some of the most common questions we receive at Kayla’s Cleaning Service. If you don’t see your question listed here, feel free to reach out to us directly!

FAQ'S

  • 1. What areas do you serve?

    We proudly serve Tupelo, MS, and the surrounding areas in North Mississippi.

  • 2. How do I book a cleaning?

    You can book a cleaning by calling us at

    662-308-7637, emailing

    [email protected], or sending us a message on our Facebook page.

  • 3. Do you provide free estimates?

    Yes! We’re happy to provide free quotes for all our services. Contact us to get started.

  • 4. What payment methods do you accept?

    We accept cash, checks, and most major credit cards.

  • 5. Do you offer recurring cleaning services?

    Absolutely! We can set up weekly, bi-weekly, or monthly cleaning schedules to keep your home or business spotless.

  • 6. What is included in your basic cleaning service?

    Basic cleaning includes dusting furniture, vacuuming, mopping, cleaning bathrooms, and taking out the trash.

  • 7. How is deep cleaning different from basic cleaning?

    Deep cleaning includes everything in the basic cleaning, plus cleaning under furniture, inside appliances, baseboards, windows, and walls ect..

  • 8. Do I need to be home during the cleaning?

    It’s entirely up to you! Many of our clients prefer to provide access before the cleaning, so they can return to a spotless home.

  • 9. Do I need to provide cleaning supplies?

    No, we bring all the necessary supplies and equipment. If you have specific products you’d like us to use, just let us know!

  • 10. What types of businesses do you clean?

    We clean offices, retail spaces, and other commercial properties. Contact us to discuss your specific needs.

  • 11. Can you clean after business hours?

    Yes, we offer flexible scheduling to clean your space at a time that’s convenient for you.

  • 12. How often can you clean my business?

    We offer daily, weekly, and custom cleaning schedules based on your preferences.

  • 13. What’s included in post-construction cleaning?

    This service includes removing debris, dusting, sweeping, vacuuming, wiping down surfaces, and cleaning appliances, vents, and light fixtures.

  • 14. Do you clean windows during post-construction cleaning?

    Yes, window cleaning is included as part of our comprehensive post-construction cleaning service.

  • 15. Can you clean my new home before I move in?

    Absolutely! Our move-in cleaning ensures your new space is spotless and ready for you to settle in.

  • 16. How detailed is your move-out cleaning service?

    We’ll thoroughly clean every part of the home, including floors, bathrooms, and appliances, to ensure it’s ready for the next occupant.

  • 17. Can I add extra services to my cleaning plan?

    Yes! We offer a variety of add-ons, including dishwashing, laundry, carpet shampooing, and floor buffing/waxing.

  • 18. How much notice do I need to give to schedule extra services?

    We recommend contacting us at least 48 hours in advance for add-ons, but we’ll do our best to accommodate last-minute requests.

  • 19. What happens if I’m not satisfied with the cleaning?

    We stand by our work and promise 100% satisfaction. If there’s an issue, let us know within 24 hours, and we’ll make it right.

TestimonialS

Hear What Our Clients Say

Our clients rave about our exceptional cleaning services, praising our attention to detail and reliable results. Hear their positive experiences and discover why we're their top choice for Residential and Commercial cleaning in Tupelo Ms!

I had a rental house that was very bad in need of a deep clean Kayla’s team came in and done an exceptional job I know it was a hard job to tackle. But I do appreciate their time and hard work to get it back looking decent. Call them for all your cleaning needs. They are very good and nice to work with.

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Joy Myers Smith

We use Kayla’s Cleaning Service at our shop. Her team is always very attentive to our needs and the work is second to none

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Auto Medic

I booked a deep clean for our house as a surprise for my wife while we were out of town, and the team went above and beyond my expectations. Kayla and her team were professional, thorough, and easy to work with. I highly recommend them to anyone looking for top-notch cleaning services. We’ll definitely be using them again!

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Cody Floyd

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Innovation

Fresh, creative cleaing solutions.

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Integrity

Honesty and transparency.

Excellence

Excellence

Top-notch services.

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